Glossary
Chargeback
Chargeback means money taken back after a payment. Plain words, why it matters, and a real example from advertising work.
Short answer
Chargeback means money taken back after a payment. It protects buyers, and it is why we hold money before paying it out. If a card holder disputes a payment, the money is reversed and the payout is stopped.
In one sentence
Chargeback means money taken back after a payment. It protects buyers, and it is why we hold money before paying it out.
A real example
If a card holder disputes a payment, the money is reversed and the payout is stopped.
How Chargeback works on Advoratise
If a card payment is clawed back after we have already recorded a sale, the sale is reversed too: the commission is cancelled and, if the payout has not left the hold yet, it is stopped. That is the practical reason the hold exists at all — a card holder can dispute a payment weeks after the advert ran.
The mistake people make
Assuming a paid order is final. It is final once the dispute window has passed, and that is usually longer than the campaign. Do not spend a commission you have only been promised.
What to look at next
The same page explains what we hold, for how long, and what happens to a payout when money is clawed back.
Questions people ask
- Who loses the money in a chargeback?
- The advertiser's shop loses the order, so the commission that was paid for it is withdrawn. Advoratise does not keep a fee on a reversed sale.
- Is Chargeback the same everywhere?
- The idea is, but the counting is not. Always check how a platform counts it before comparing two numbers.
- Do I need to understand this to use Advoratise?
- No. Every page explains itself in plain words, and this glossary is here only when you want the detail.